To improve communication capabilities and save money, businesses are switching to SIP trunking where the voice calls are transmitted over the internet. With so many SIP Trunk providers ( ringleader/Sip-Trunk-Providers ) in the market, it can be difficult to pick the right one for your business.
To make things easy for you, we have compiled a list of 5 important things to look for when evaluating SIP trunk providers.
1. Voice Quality
Voice is the most important component of any communication system because it creates a personal connection between people. If the SIP Trunk provider is not delivering high-quality communication, other benefits that come along fall flat.
The SIP trunking service needs to ensure inbound and outbound calls have good voice quality without interferences or disturbances.
You need to look for SIP Trunking providers who work with Tier-1 voice carriers and avoid the ones that use Least Cost Routing. Also, the SIP Trunking service needs to have at least one point of presence (PoP) in each region where your business has clients or customers.
The second important aspect of good SIP Trunking service is reliability. If the calls cannot go through consistently, the communication system loses value. The uptime guarantee is an important element that tells you a lot about the reliability of the SIP Trunking service. There are several leading SIP Trunk providers that promise a 99.9% guarantee.( Collapse )